Terms of Use

Introduction

In short: Before using Lappa, you need to agree to these terms. They explain what you can expect from us and what we expect from you.

Welcome to Lappa! We’re excited to have you here, but before you start using Lappa, we need you to look through and accept these Terms of Use (the “Terms”). We’ve done our best to explain everything in clear language, so it’s easy to understand.

These Terms are your legal rights and obligations, so please read them carefully. If you can’t agree to these Terms, you must not use our website or services.

By accessing or using lappa.org and any related services (the “Services”), you agree to be bound by these Terms.

Description of Service

In short: Lappa provides online services available through lappa.org. The exact features and tools may evolve over time.

Lappa is an online service accessed via lappa.org. It may provide various tools, content, and features to help you manage your activities online (the “Services”). Depending on how Lappa is used, this may include (without limitation) user accounts, dashboards, data storage and display, analytics, or integrations with other platforms or tools.

All facilities and Services are provided on an “as is” and “as available” basis. We may add to, change, or remove Services and features from time to time as we consider appropriate.

Joining and Using Lappa

In short: When you create an account or otherwise use Lappa, you become responsible for your use, your information, and for keeping your login details secure.

1. You and Lappa

When we say “you” or “your”, we mean both you as an individual and any entity or organisation you’re authorised to represent. When we say “Lappa”, “we”, “us” or “our”, we’re talking about the operator of lappa.org.

2. Our Services

Our Services consist of everything we provide now or in the future via lappa.org and associated channels, including any online and mobile tools, applications, or content.

3. Creating an Account or Subscription

When you create an account or subscription and accept these Terms, you become a subscriber (if a paid or registered plan applies). If you’re the subscriber, you’re responsible for:

1. ensuring the accuracy of account information
2. managing access to your account
3. paying any applicable subscription or usage fees.

4. Right to Use Our Services

We grant you a non-exclusive, non-transferable, revocable right to access and use our Services in accordance with these Terms, for as long as:

1. you comply with these Terms; and
2. any applicable subscription or usage fees are paid (where relevant).

We may suspend or terminate access if you breach these Terms.

5. Your Responsibilities

You agree that you will:

1. Keep your information (including a current email address) accurate and up to date.
2. Provide true, accurate, and complete information when using our Services.
3. Verify the accuracy of any information you rely on from our Services for legal, tax, or compliance purposes.
4. Keep your username and password secure and not share them with others.
5. Use strong, unique passwords and update them periodically.

You’re responsible for all activities carried out under your account.

6. New or Revised Services

We’re always improving Lappa and may introduce new Services or update existing ones. New or updated Services may be subject to additional or different terms. We’ll let you know about any new terms before you start using those Services.

7. What We Own

We own all rights in our Services and everything we’ve put into them (except content owned by others), including:

1. the design, compilation, and look and feel of the Services
2. all copyrights, trademarks, designs, inventions, and other intellectual property.

You agree not to:

1. copy, modify, distribute, or create derivative works of our content
2. use our intellectual property in any way not expressly permitted by us.

Pricing, Trials and Payments (If Applicable)

In short: If Lappa offers paid plans or subscriptions, you must pay on time according to your plan.

If Lappa offers free access only, some clauses in this section may not apply or may be inactive until paid plans are introduced.

10. Taxes on Your Use of Our Services

You’re responsible for all taxes, fees, and charges associated with your use of our Services, except for taxes based on our income. This may include value-added tax (VAT), sales tax, or withholding tax, where applicable. We may use your geographical location information for tax purposes, so you must provide accurate location information.

11. Importance of Timely Payments

To continue accessing paid Services, you must make payments on time. If your payment fails, we may:

1. suspend your access to the Services
2. downgrade your account to a free or limited plan
3. terminate your subscription according to these Terms.

Data Use and Privacy

In short: You own your data. We need certain rights to use it so we can operate and improve Lappa. Our Privacy Policy explains how we handle personal data.

12. Use of Data

When you enter or upload data into our Services, you retain ownership of that data. However, you grant us a licence to:

1. use, copy, transmit, store, analyse, and back up your data
2. enable you to use the Services
3. improve, develop, and protect the Services
4. create new features and offerings
5. communicate with you about your account or subscription
6. send you information we think may interest you, based on your preferences.

13. Use of Your Personal Data

We respect your privacy and take data protection seriously. Our Privacy Policy (available on lappa.org) explains in detail how we process your personal data, such as your name and email address.

14. Anonymised Statistical Data

We may create anonymised or aggregated statistical data from your use of our Services. Once anonymised, this data can no longer identify you and we may use it to:

1. provide and improve our Services
2. develop new products and features
3. understand trends and usage patterns
4. generate reports or insights.

15. Data Breach Notifications

If we believe there has been unauthorised access to personal data in your account, we’ll notify you and provide information about what happened. Depending on the nature of the incident and applicable laws, you may be responsible for notifying affected individuals or authorities.

Confidential Information

In short: We both agree to protect each other’s confidential information.

16. Keeping It Confidential

During your use of the Services, you may share confidential information with us, and we may share confidential information with you. Each party agrees to:

1. keep the other party’s confidential information secure
2. not disclose it to third parties, except as required by law or with consent
3. only use it for the purposes for which it was provided.

Either party may disclose confidential information to legal or regulatory authorities if required to do so.

Security

In short: We take security seriously, but you also need to keep your account safe.

17. Security Safeguards

We implement technical, physical, and organisational safeguards designed to protect your data. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security. We will notify you if we detect unauthorised access to your account where required by law.

18. Account Security Features

We may introduce security features (such as two-factor authentication). In some cases, we may require you to use them. Where security features are optional, you are responsible for any consequences of not using them.

19. Your Role in Security

You must:

1. keep your login details confidential
2. not share your account with others
3. ensure you have strong security on your devices and networks
4. promptly notify us if you suspect unauthorised access or use of your account.

You also agree not to use free-form text fields in our systems to store sensitive personal data (unless a field explicitly asks for such data) such as full payment card numbers or bank account details.

Maintenance, Downtime and Data Loss

In short: Sometimes our Services may be unavailable or data may be lost. We will try to minimise this, but you should back up your data.

20. Availability

We strive to keep our Services available. However, we may occasionally need to perform maintenance that temporarily affects availability. Where possible, we will give advance notice of planned downtime but can’t guarantee it.

21. Access Issues

You may sometimes be unable to access the Services or your data due to issues beyond our control, such as internet outages, third-party failures, or other technical problems.

22. Data Loss

Data loss is a risk inherent in any technology service. You are responsible for maintaining your own backups of data entered into our Services.

23. No Compensation

Whatever the cause of any downtime, access issues, or data loss, your only remedy under these Terms is to stop using our Services.

24. Modifications to the Services

We may release updates, modifications, or enhancements to our Services and may discontinue or change features. Where practical, we’ll endeavour to notify you (for example, by email or notices within the Services).

Do’s and Don’ts

In short: Use Lappa lawfully and responsibly; don’t misuse or tamper with the Services.

25. Feedback

We welcome feedback, comments, and suggestions about the Services. You agree that we may use such feedback without restriction or obligation to you.

26. Proper Use

You agree to use the Services:

1. only for lawful purposes
2. in accordance with these Terms and any instructions or guidance we provide.

27. Limitations

Some Services may have usage limits (for example, on storage, number of users, or number of transactions). We may enforce these limits as needed.

28. No-Charge or Beta Services

From time to time, we may offer free, trial, or beta Services. You use these at your own risk, and they may be modified or discontinued at any time.

29. Things You Must Not Do

You must never:

1. undermine the security or integrity of our systems or networks
2. use the Services in a way that impairs functionality or interferes with others’ use
3. access or attempt to access any system or account without permission
4. introduce viruses, malicious code, or harmful content into the Services
5. share content that is illegal, offensive, or infringes the rights of others
6. reverse engineer, decompile, or attempt to extract the source code of any part of the Services
7. resell, lease, or provide the Services to third parties except as expressly permitted
8. misuse any data or leads obtained through the Services
9. commit fraud or any unlawful acts using the Services.

Termination

In short: You can terminate your subscription on notice; we can also terminate or suspend your access in certain circumstances.

31. Termination by Lappa

We may terminate or suspend your access to the Services:

1. by giving you notice (for example, one month in advance) for convenience;
2. immediately if:
3. 1. you breach these Terms and don’t remedy the breach within the