Introduction
In short: Before using Lappa, you need to agree to these terms. They explain what you can expect from us and what we expect from you.
Welcome to Lappa! We’re excited to have you here, but before you start using Lappa, we need you to look through and accept these Terms of Use (the “Terms”). We’ve done our best to explain everything in clear language, so it’s easy to understand.
These Terms are your legal rights and obligations, so please read them carefully. If you can’t agree to these Terms, you must not use our website or services.
By accessing or using lappa.org and any related services (the “Services”), you agree to be bound by these Terms.
Description of Service
In short: Lappa provides online services available through lappa.org. The exact features and tools may evolve over time.
Lappa is an online service accessed via lappa.org. It may provide various tools, content, and features to help you manage your activities online (the “Services”). Depending on how Lappa is used, this may include (without limitation) user accounts, dashboards, data storage and display, analytics, or integrations with other platforms or tools.
All facilities and Services are provided on an “as is” and “as available” basis. We may add to, change, or remove Services and features from time to time as we consider appropriate.
Joining and Using Lappa
In short: When you create an account or otherwise use Lappa, you become responsible for your use, your information, and for keeping your login details secure.
1. You and Lappa
When we say “you” or “your”, we mean both you as an individual and any entity or organisation you’re authorised to represent. When we say “Lappa”, “we”, “us” or “our”, we’re talking about the operator of lappa.org.
2. Our Services
Our Services consist of everything we provide now or in the future via lappa.org and associated channels, including any online and mobile tools, applications, or content.
3. Creating an Account or Subscription
When you create an account or subscription and accept these Terms, you become a subscriber (if a paid or registered plan applies). If you’re the subscriber, you’re responsible for:
ensuring the accuracy of account information
managing access to your account
paying any applicable subscription or usage fees.
4. Right to Use Our Services
We grant you a non-exclusive, non-transferable, revocable right to access and use our Services in accordance with these Terms, for as long as:
you comply with these Terms; and
any applicable subscription or usage fees are paid (where relevant).
We may suspend or terminate access if you breach these Terms.
5. Your Responsibilities
You agree that you will:
Keep your information (including a current email address) accurate and up to date.
Provide true, accurate, and complete information when using our Services.
Verify the accuracy of any information you rely on from our Services for legal, tax, or compliance purposes.
Keep your username and password secure and not share them with others.
Use strong, unique passwords and update them periodically.
You’re responsible for all activities carried out under your account.
6. New or Revised Services
We’re always improving Lappa and may introduce new Services or update existing ones. New or updated Services may be subject to additional or different terms. We’ll let you know about any new terms before you start using those Services.
7. What We Own
We own all rights in our Services and everything we’ve put into them (except content owned by others), including:
the design, compilation, and look and feel of the Services
all copyrights, trademarks, designs, inventions, and other intellectual property.
You agree not to:
copy, modify, distribute, or create derivative works of our content
use our intellectual property in any way not expressly permitted by us.
Pricing, Trials and Payments (If Applicable)
In short: If Lappa offers paid plans or subscriptions, you must pay on time according to your plan.
If Lappa offers free access only, some clauses in this section may not apply or may be inactive until paid plans are introduced.
10. Taxes on Your Use of Our Services
You’re responsible for all taxes, fees, and charges associated with your use of our Services, except for taxes based on our income. This may include value-added tax (VAT), sales tax, or withholding tax, where applicable. We may use your geographical location information for tax purposes, so you must provide accurate location information.
11. Importance of Timely Payments
To continue accessing paid Services, you must make payments on time. If your payment fails, we may:
suspend your access to the Services
downgrade your account to a free or limited plan
terminate your subscription according to these Terms.
Data Use and Privacy
In short: You own your data. We need certain rights to use it so we can operate and improve Lappa. Our Privacy Policy explains how we handle personal data.
12. Use of Data
When you enter or upload data into our Services, you retain ownership of that data. However, you grant us a licence to:
use, copy, transmit, store, analyse, and back up your data
enable you to use the Services
improve, develop, and protect the Services
create new features and offerings
communicate with you about your account or subscription
send you information we think may interest you, based on your preferences.
13. Use of Your Personal Data
We respect your privacy and take data protection seriously. Our Privacy Policy (available on lappa.org) explains in detail how we process your personal data, such as your name and email address.
14. Anonymised Statistical Data
We may create anonymised or aggregated statistical data from your use of our Services. Once anonymised, this data can no longer identify you and we may use it to:
provide and improve our Services
develop new products and features
understand trends and usage patterns
generate reports or insights.
15. Data Breach Notifications
If we believe there has been unauthorised access to personal data in your account, we’ll notify you and provide information about what happened. Depending on the nature of the incident and applicable laws, you may be responsible for notifying affected individuals or authorities.
Confidential Information
In short: We both agree to protect each other’s confidential information.
16. Keeping It Confidential
During your use of the Services, you may share confidential information with us, and we may share confidential information with you. Each party agrees to:
keep the other party’s confidential information secure
not disclose it to third parties, except as required by law or with consent
only use it for the purposes for which it was provided.
Either party may disclose confidential information to legal or regulatory authorities if required to do so.
Security
In short: We take security seriously, but you also need to keep your account safe.
17. Security Safeguards
We implement technical, physical, and organisational safeguards designed to protect your data. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security. We will notify you if we detect unauthorised access to your account where required by law.
18. Account Security Features
We may introduce security features (such as two-factor authentication). In some cases, we may require you to use them. Where security features are optional, you are responsible for any consequences of not using them.
19. Your Role in Security
You must:
keep your login details confidential
not share your account with others
ensure you have strong security on your devices and networks
promptly notify us if you suspect unauthorised access or use of your account.
You also agree not to use free-form text fields in our systems to store sensitive personal data (unless a field explicitly asks for such data) such as full payment card numbers or bank account details.
Maintenance, Downtime and Data Loss
In short: Sometimes our Services may be unavailable or data may be lost. We will try to minimise this, but you should back up your data.
20. Availability
We strive to keep our Services available. However, we may occasionally need to perform maintenance that temporarily affects availability. Where possible, we will give advance notice of planned downtime but can’t guarantee it.
21. Access Issues
You may sometimes be unable to access the Services or your data due to issues beyond our control, such as internet outages, third-party failures, or other technical problems.
22. Data Loss
Data loss is a risk inherent in any technology service. You are responsible for maintaining your own backups of data entered into our Services.
23. No Compensation
Whatever the cause of any downtime, access issues, or data loss, your only remedy under these Terms is to stop using our Services.
24. Modifications to the Services
We may release updates, modifications, or enhancements to our Services and may discontinue or change features. Where practical, we’
ll endeavour to notify you (for example, by email or notices within the Services).
Do’s and Don’ts
In short: Use Lappa lawfully and responsibly; don’t misuse or tamper with the Services.
25. Feedback
We welcome feedback, comments, and suggestions about the Services. You agree that we may use such feedback without restriction or obligation to you.
26. Proper Use
You agree to use the Services:
only for lawful purposes
in accordance with these Terms and any instructions or guidance we provide.
27. Limitations
Some Services may have usage limits (for example, on storage, number of users, or number of transactions). We may enforce these limits as needed.
28. No-Charge or Beta Services
From time to time, we may offer free, trial, or beta Services. You use these at your own risk, and they may be modified or discontinued at any time.
29. Things You Must Not Do
You must never:
undermine the security or integrity of our systems or networks
use the Services in a way that impairs functionality or interferes with others’ use
access or attempt to access any system or account without permission
introduce viruses, malicious code, or harmful content into the Services
share content that is illegal, offensive, or infringes the rights of others
reverse engineer, decompile, or attempt to extract the source code of any part of the Services
resell, lease, or provide the Services to third parties except as expressly permitted
misuse any data or leads obtained through the Services
commit fraud or any unlawful acts using the Services.
Termination
In short: You can terminate your subscription on notice; we can also terminate or suspend your access in certain circumstances.
31. Termination by Lappa
We may terminate or suspend your access to the Services:
by giving you notice (for example, one month in advance) for convenience;
immediately if:
you breach these Terms and don’t remedy the breach within the time we specify;
you commit a serious or unremediable breach;
you fail to pay fees when due (if applicable); or
you become insolvent or are subject to similar proceedings.
32. No Refunds
Unless required by law, no refund is due if:
you terminate your subscription; or
we terminate it in accordance with these Terms.
33. Retention of Your Data
After termination, your account may be archived and your data may no longer be accessible through the Services. We may retain data for a period consistent with our data retention policies (for example, for legal or operational reasons). If you wish to have your data removed completely, you can request this by contacting us at info@lappa.org
, and we’ll handle it in line with applicable law.
Liability and Indemnity
In short: You are responsible for your use of the Services. Our liability to you is limited.
34. Your Indemnity to Us
You agree to indemnify and hold us harmless from all losses, costs (including reasonable legal fees), expenses, and liabilities arising out of or in connection with any third-party claim relating to:
your use of the Services;
your breach of these Terms; or
your use of any third-party products or services in connection with the Services,
except to the extent we are at fault.
35. Disclaimer of Warranties
The Services and any third-party products are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of non-infringement, merchantability, and fitness for a particular purpose, subject to the consumer law terms in clause 42.
36. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for any loss of revenue or profit, loss of goodwill, loss of customers, loss of capital, loss of anticipated savings, legal, tax or compliance issues, damage to reputation, loss relating to other contracts, or any indirect, consequential, incidental, punitive, exemplary, or special loss or damage.
For loss or corruption of data, our liability is limited to taking reasonable steps to attempt to recover the data from available backups.
Our total aggregate liability to you in any 12-month period is limited to the total amount you paid us for your subscription or use of the Services in that period (if any).
Disputes
In short: We prefer to resolve disputes informally, but if that fails, they may be resolved by arbitration or small claims court, depending on your jurisdiction.
38. Dispute Resolution
Most concerns ca
n be resolved quickly by contacting us at:
📧 info@lappa.org
If we cannot resolve a dispute informally, you and we agree that, where permitted by law, disputes shall be resolved through binding arbitration or small claims court, and not in general courts of unlimited jurisdiction or via class actions.
You and we agree that any dispute will be brought in individual capacity only, and not as a class member in any purported class or representative proceeding.
Important Housekeeping
In short: Here are some final but important legal details.
39. No Professional Advice
Lappa is not a professional advisory firm and does not provide legal, tax, accounting, or other professional advice. Any information we provide is general in nature and should not be relied upon as professional advice. You should obtain advice from qualified professionals before making decisions.
40. Events Outside Our Control
We are not liable for any failure or delay in performing our obligations under these Terms where that failure or delay results from events or circumstances beyond our reasonable control (for example, natural disasters, war, strikes, internet outages, or government actions).
41. Notices
Any notice you send to Lappa must be sent by email to:
📧 info@lappa.org
Any notices we send to you will be sent to the email address associated with your account or otherwise provided by you.
42. Consumer Laws
In some places, you may have non-excludable legal rights (such as consumer guarantees). These Terms do not exclude, restrict, or modify those rights. Where we are permitted to limit a remedy for breach of such rights, our liability is limited (at our option) to re-supplying the Services or paying the cost of having them re-supplied.
43. Export Limitations
You must not use the Services in violation of any export control, sanctions, or trade laws that apply to you.
44. Excluded Terms
The terms of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act (UCITA) do not apply to these Terms.
45. Blocking Access or Refusing Payments
We may block access, terminate subscriptions, or refuse to process payments if we reasonably believe there is a risk (legal, regulatory, or otherwise) associated with you, your organisation, your use of the Services, or a payment—such as sanctions risk or suspected fraud. You represent that you are not located in a sanctioned country and are not on a sanctioned persons list.
46. Changes to These Terms
We may change these Terms from time to time. Changes won’t apply retrospectively, and we’ll make reasonable efforts to notify you of material changes in advance (for example, by email or notice on the Services). If you continue to use the Services after changes take effect, you’re deemed to have accepted the updated Terms. If you do not agree with changes, you must stop using the Services and, where applicable, cancel your subscription.
47. Enforcement of Terms
If any part of these Terms is found to be invalid, illegal, or unenforceable, the remaining parts will remain in full force and effect.
48. Interpretation
Words like “including” and “for example” are not words of limitation. Where something is within our discretion, it means our sole discretion.
49. Governing Law and Venue
These Terms and any dispute arising out of or relating to them or the Services are governed by and construed in accordance with the laws of [insert governing country/region, e.g. England and Wales], without regard to conflict of laws principles.
You and we submit to the exclusive jurisdiction of the courts of [insert city/country, e.g. London, England] in relation to any dispute arising under or in connection with these Terms, except where applicable law requires otherwise.