Customer Story – Neuromeka | Lappa

Lappa Provides Neuromeka
with a Trusted EU Authorized Representative

Seamless EU Authorized Representative services for non-EU manufacturers – ensuring regulatory compliance, market access, and ongoing conformity with EU product legislation through a single, reliable partner.

With Lappa, Neuromeka has been able to:

Ensure legal representation in the European Union in line with applicable EU product regulations and directives.

Define obligations between the manufacturer and the Authorized Representative, ensuring transparency and regulatory readiness.

Support continuous compliance management, documentation handling, and communication with EU authorities through a centralized platform.

About Neuromeka

Neuromeka is a global robotics and automation company specializing in intelligent robot controllers, motion control solutions, and industrial automation technologies. With a strong focus on innovation and advanced manufacturing, Neuromeka supports industries worldwide with cutting-edge robotics solutions.

As Neuromeka expanded its presence in the European Union, ensuring regulatory compliance and product conformity became a critical requirement for sustainable growth.

Website: neuromeka.com
Headquarters: South Korea
Industry: Robotics & Industrial Automation

Path to EU Authorized Representative Compliance

As Neuromeka prepared to expand and operate in the European market, EU regulations required non-EU manufacturers to appoint an Authorized Representative within the European Union. This role was essential for ensuring compliance with applicable product safety legislation, technical documentation availability, and cooperation with market surveillance authorities.

Without an EU Authorized Representative, Neuromeka risked restricted market access, regulatory delays, and potential enforcement actions. The company needed a reliable partner to manage regulatory obligations, act as an official EU contact point, and support long-term compliance across multiple European jurisdictions.

Why Lappa

After evaluating potential compliance partners, Neuromeka chose Lappa for its in-depth understanding of EU regulatory frameworks and its proven experience supporting non-EU manufacturers entering the European market.

Key strengths included:

  • Acting as an officially appointed EU Authorized Representative in accordance with EU regulations
  • Managing communication with EU authorities and market surveillance bodies
  • Supporting technical documentation availability and compliance readiness
  • Providing clear timelines, responsibilities, and transparent service processes
  • Offering ongoing regulatory support as EU requirements evolve

Results & Impact

Appointed a compliant EU Authorized Representative for European market operations

Ensured uninterrupted access to EU markets for regulated products

Reduced regulatory risks and compliance uncertainty

Centralized compliance management and documentation support

What’s Next

Neuromeka plans to continue expanding its footprint across the European Union while maintaining full regulatory compliance. As EU product legislation evolves, Lappa will remain a long-term compliance partner — supporting ongoing Authorized Representative obligations, regulatory updates, and future market expansion initiatives.

Need EPR compliance support?

Contact Lappa for fast and reliable
EPR compliance

Contact us